Wisdom lies in knowing what to reckon with and what to overlook. An officer being engrossed with the periphery, ignoring the core issues before him, is no rare in the bureaucracy. Do you agree that such preoccupation of an administrator leads to travesty of justice to the cause of effective service delivery and good governance? Critically evaluate.

Model Answer Approach

1. Decode demand: Identify the directive verb (discuss / examine / critically analyse) and bound the scope to Quality of Service Delivery.
2. Intro (40–50 words): Define the core concept; anchor with a definition, data point, or constitutional/historical reference.
3. Body: 2–3 thematic sub-heads with crisp points, examples and counter-arguments. Add a relevant case study or committee/report.
4. Conclusion (30–40 words): Forward-looking — recommendations, way forward, or a constitutional/ethical anchor.

Structure Checklist

• ✓ Definition / context in intro
• ✓ Minimum 1 data point or report
• ✓ Multi-dimensional arguments
• ✓ Counter-view / limitations
• ✓ Diagram, flowchart or map (if applicable)
• ✓ Way forward in conclusion

Keywords to Use

Related UPSC Mains Questions

From the same microtheme — Quality of Service Delivery.

• Mission Karmayogi is aiming for maintaining a very high standard of conduct and behaviour to ensure efficiency for serving citizens and in developing oneself. How will this scheme empower the civil servants in enhancing productive efficiency and delivering the services at the grassroots level?
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